“We will chart a course for selective but aggressive growth as a dealership group acknowledged as the leader in our industry. We will strive to provide an excellent environment for our employees, to be responsive to customer needs, and to effectively deal with our vendors and manufacturers with the highest standards of integrity”.
All business will have a culture that evolves over time, a system of mores and beliefs that become part of the defining experience of the company. Shearer Automotive believes that the things we hold most dear can be described in the following simple statement of values.
1. We are committed to providing a place of employment that is safe, satisfying and rewarding for our employees.
2. We are committed to the pursuit of continuous improvement.
3. We will seek and earn a leadership position in any market in which we compete, which will provide the company with superior return on investments.
4. To foster long-term relationships with employees, customers, and vendors, we will treat all people with whom we interact in a straight forward and honest manner.
5. We will strive to recruit and select individuals that will both add to the team chemistry and excel in performance while adhering to our high standards of ethics and integrity.
The Shearer Chevrolet Buick GMC Cadillac team will pursue a vision of becoming Vermont’s largest volume premier GM servicing and sales dealership. We will accomplish this by developing the best of the best people in the industry and by providing the best possible products and services for our customers. We will strive to be number one in employee satisfaction, followed closely by customer satisfaction and owner loyalty. Our employees will be empowered to make the RIGHT decision for our customers to ensure we exceed our customers’ expectations. We will do all of this while holding ourselves to the highest standard of morals and ethics and remaining true to the integrity and uniqueness of our brand.
Shearer Chevrolet Buick GMC Cadillac pledges to treat every customer with honesty, integrity, sincerity and professionalism.
Thank you for selecting Shearer Chevrolet Buick GMC Cadillac as your automobile dealer.
We’d like to take this opportunity to welcome you, and to give you some helpful information regarding our services and hours of operation.
